Ordinarily, team support is yours. We support you; you support them. But when it comes to online check-in, the rules change.
When we say we are going to check your teams in... we mean just that!
Once you have set up online check-in and established the rules, we will take over. We will send the notes to your teams and handle their issues directly.
I am betting you have other (and better) things to do.
We may have to forward some "rules" questions to you but the mechanics are on us.