Correcting the Spelling of a Player, Coach, or Staff Member's Name
If the spelling of a player's, coach's, or staff member's name is incorrect, our Customer Support team can assist you with making the correction.
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How to Contact Support
This guide quickly shows the fastest way to reach SincSports support and submit a ticket. It highlights where to find the contact form, how logging in lets you create a new ticket, and what to expect ...
Guide 508
How to Switch Roles from Athlete Accounts to User (Team Staff/Parent) Accounts
This guide quickly shows how to switch from an athlete account to a user (team staff/parent) role so you can access the correct dashboard and tasks without logging out. It explains the simple three-cl...
Guide 206
Update an Athlete Profile from the Athlete's Dashboard
This guide shows how to keep an athlete's profile current so coaches and schools see accurate demographics, academic info, teams, colleges of interest, and events. It explains adding/updating Quick Fa...
Guide 182
Update an Athlete's Password
This guide shows two simple, secure ways to reset an athlete’s password—either directly from the athlete’s profile via the Control Panel or through the login page’s “Forgot your login?” link. It expla...
Guide 176