This guide explains quick, secure ways to reset or change an athlete’s password from multiple entry points—team roster, athlete profile, or the login page—so you can choose the method that fits your situation. It covers updating with a known current password, sending a reset email for the athlete to create a new password, and using the control panel reset form for admins. Use it to restore access or enforce password changes efficiently.

  1. There are a few methods of updating an athlete's password. First, is directly from your team roster. Click the "update athlete" icon to view the athlete's details.

    How to Update an Athlete's Password - step 1
  2. Click "User ID / Password"

    How to Update an Athlete's Password - step 2
  3. If you know the current password, you may enter it, then enter the new password you wish to use and click Update Access Codes You may send a password reset email to the athlete to create a new password. This will log the athlete into his/her profile and New Password, Repeat Password text lines appear there for him/her to create a new password.

    How to Update an Athlete's Password - step 3
  4. Second, is directly from the athlete's profile. Click the Athlete Profile icon for the selected athlete.

    How to Update an Athlete's Password - step 4
  5. Click "Control Panel"

    How to Update an Athlete's Password - step 5
  6. Click "Reset Password"

    How to Update an Athlete's Password - step 6
  7. Complete the password reset form and click Save Changes.

    How to Update an Athlete's Password - step 7